Quality Control & E-File Technician
Shanna is the daughter of Lou Ann and sister to Jason. She works a full time job as a pharmacy assistant. During tax season (January – April), she also works with the company and has since 2005. Her duties involve: checking the returns that have been completed and preparing them for electronic filing to the IRS and applicable State agencies. She organizes any problems or rejected returns and forwards them to the proper tax professional for resolution.